Cancellation Policy

Cash on delivery cancellation. At Zebaaish, we strive to provide a seamless shopping experience for our valued customers. However, we understand that order cancellations may sometimes be necessary. Please review our cancellation policy below.

Cash on Delivery (COD) Orders

COD orders can be cancelled within 24 hours of order placement, provided the order has not been dispatched.
Once an order has been dispatched, cancellation requests cannot be accepted.
Zebaaish reserves the right to cancel any order due to unforeseen circumstances, including product unavailability, pricing errors, or technical issues.

Paid Orders

Paid orders may be cancelled within 24 hours of placement upon customer request.
After 24 hours, cancellation requests will only be considered under exceptional circumstances and are subject to Zebaaish's approval.

Important Information

To process a cancellation request, customers must contact us using the same email address or phone number provided during checkout. This helps us verify order ownership and ensure secure processing.

Refund & Store Credit Policy

Zebaaish does not offer cash refunds, bank transfers, or payment reversals for approved cancellations.
In the event of an approved cancellation, customers will receive a Zebaaish Store Credit or Voucher equal to the paid order amount.
Store credits can be used toward future purchases on Zebaaish.com.
Store credits are non-transferable and cannot be exchanged for cash.